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Proof of Address (PoA)

Proof of address (PoA) is a type of document that companies require when they need to comply with regulations to confirm a customer’s current residential address. A valid PoA should have the name, current residential address, and the issuing authority’s contact details. 

This document is required for the proof of address verification process, which is often conducted online and requires users to provide a photo or a PDF file of a recent PoA document (dated in the last three months) to verify its authenticity. Some companies compare the address data with previously provided information and conduct additional database checks to ensure that the address is genuine.

Frequently asked questions

1

What are the Criteria for a Valid PoA Document?

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Certain features are required to consider PoA documents to be valid. 

They should meet these requirements:

  • Be dated within the last three months.
  • Display the customer’s full name and current address.
  • Be issued by an official institution, such as a utility company or a financial institution.
2

What are Some Proof of Address Examples?

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3

What Can’t Be Accepted as Proof of Address?

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4

Why is Proof of Address Linked to Identity Verification?

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5

Why is it Important to Conduct Proof of Address Checks?

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6

How Does Online Proof of Address Verification Work?

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7

What is the Traditional Proof of Address Verification Process?

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