Age Assurance

Age assurance is the process of incorporating various tools to determine a person’s age, typically referred to cases when an online platform needs to verify a possibly underage individual’s age and date of birth remotely due to offering age-restricted items or services. For example, this can be an e-commerce site selling tobacco items or a social media platform, which only allows users of a certain age to create an account there. This way, it restricts minors from accessing items or content online that could be harmful for this age group. 

Some age verification systems, for example, can extract a user’s date of birth from their uploaded ID document and verify whether it meets the platform’s requirements. However, the age assurance process can be customized to each business and its specific use case, often incorporating more advanced measures, not just document verification. This is required to ensure compliance with data protection and safety regulations, such as the ICO’s Children’s Code or Ofcom’s guidelines

Frequently asked questions

1

Why is Age Assurance Required to Protect Minors Online?

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Age checks, such as age assurance methods, are required to increase the safety of online services, particularly targeting a vulnerable group online, minors. Businesses are required to check their users’ ages due to ethical reasons and for legal purposes as a way to ensure they comply with laws that require implementing special age checks, for example, before creating a new account on their platform. This is a stricter requirement than age gating, where the user is asked to confirm they’re of age by pressing a simple “I’m 18” button on a checkbox. 

2

What are Some Common Age Assurance Methods?

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3

What is the Difference Between Age Verification and Age Estimation?

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What is Ofcom?

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What Does the Online Safety Act Entail?

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Are There Any Other User Data Privacy Laws That I Should Know?

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