10 Tips for Successful Identity Verification with iDenfy

10 Tips for Successful Identity Verification with iDenfy

Gabija Stankevičiūtė

Richard A. Clarke, the former US National Coordinator for Security, once said, “If you spend more on coffee than on IT security, then you will be hacked.” The statement seems relevant in the current scenario. A report reveals that cybercrime damage costs might reach up to $6 trillion annually by 2021.

Cybercriminals violate individuals’ privacy to make identity-related frauds. In comparison to other forms of crime, cybercrime involves low risk and is lucrative. Consequently, cyber attackers engage in this fraud game to make money quickly. Luckily, you can prevent identity theft by investing in a powerful ID verification solution.

At iDenfy, we let you verify your identity quickly and securely from the comfort of your home. While identity verification with iDenfy is straightforward, some novices make mistakes, resulting in unsuccessful identity check.

Below we have put together ten tips following which you can complete the identity verification with iDenfy successfully.

Note: We don’t verify customers’ identities through email due to some regulations.

How to Complete the Identity Verification with iDenfy

1. Use Full Legal Name

Even if you have a fancy nickname matching your personality, you need to use a full legal name. When registering on any of the platforms, remember that your name should be as it is in the actual ID document. Write spellings carefully.

2. Good Lighting is Essential

Perhaps, low-light photography is in the trend. However, for us, good lighting is essential to review your facial details. Therefore, make sure you’re in a well-lit area.

Dark rooms and background light can make it difficult for us to see your face. It is a very common error but be aware that lighting should be in front of you (not behind) so that picture is visible. Besides this, keep your face in the white frame. Don’t wear glasses, headphones, masks, etc. If the picture is blurry or dark, click on the ‘Retake’ button to capture it again.

take picture in good lighting

3. Be Quick But Don’t Hurry

Come on; you’re not participating in the Olympic race! As a result, you don’t need to lose your inner peace. You have 10 minutes to complete the verification process before the session closes. Just have your ID document ready so that you can show it immediately. Follow all the instructions one-by-one without constraint.

10 minutes for identity verification

4. Use a Good Camera and Internet

Sometimes, terrible camera quality and low internet speed are the culprits of a failed verification. An old smartphone with a low-quality camera can impact your picture’s quality. If you have a high-end device but still facing a picture quality issue, check the lens. Sometimes the lens is dirty. Apart from this, don’t forget to check your internet connection. Do not refresh the browser during the verification process.

clean cell phone camera lens

To complete the identity verification with iDenfy, you need to capture your ID document and your face. It will only take 30 seconds or less!

It depends on where you found our solution integrated but sometimes, especially when using a desktop/laptop, you may be asked to download our app as an alternative method. That will help you with a smoother verification process.

QR reader

Just enter an eight-digit code displayed in the web browser, then choose your document’s issuing country and document type. It’s a straightforward process, even for a novice.

idenfy mobile application

Note: It is advisable to use the Chrome browser for Android and Safari browser for IOS devices. Avoid Chrome on iPhones.

5. Go Through Verification On Your Own

Our remote identity verification system is more secure than face-to-face verification. However, we don’t deny the act of coercion in identity verification. Generally, it happens with older adults. We understand that technology is not their cup of tea. Sometimes, they need friendly assistance. Nevertheless, friendly assistance is one thing, and coercion is another. If we doubt or notice any sign of threat, we strictly reject such identification.

6. Have a Valid ID

At iDenfy, we accept different types of ID documents for verification. You can submit your passport, ID card, driving license or residence permit. However, your ID document should not be dog-chewed or personalized with the drawing of your loving kids. We don’t accept physically damaged ID documents.

7. Choose The Right Document Type

To not mess anything up right from the start, select the correct ID document type for the verification. You can easily understand when the document type is wrong. If you’re using an ID card or resident permit, you will need to take a picture of both sides. On the other hand, for a passport, capture the page that contains your details and photo. Moreover, choose a legit ID document that has all parts fully visible.

choose the right document type

8. Capture Passport Carefully

Since passports contain several pages, people get confused about which page they need to capture. Capture the main page that includes your picture and details such as name, date of birth, and passport number. In short, you need to capture your photo and the entire machine-readable zone that encloses your personal data.

Netherlands passport

9. Take a Picture of Both Sides if required

Don’t forget that ID documents and residence permits have essential information on both sides. So, kindly capture both of them.

take a picture of both sides

10. Take Sharp Photos

You must click a sharp picture of your ID document. Apart from this, make sure the light reflection or your fingers don’t hide the primary information. If the ID is blurry or unreadable, retake the picture. Ensure your ID document fits the white frame (edges of the document are as close as possible to the frame).

take sharp photos

If you fail to verify yourself, you will need to get a new link for identification.

The verification process takes ten minutes. However, our experts may review your data for between one and ten minutes. We will notify you once we verify your identity. If your identification gets rejected for any reason, contact our support team by sending an email to support@idenfy.com.

Hope these tips will help you understand the identity verification process better and get you recognized faster so you could enjoy various services online offered by our partners.

For more information about iDenfy book a meeting.